Aaron Levie

@levie · Twitter · 2026-09-05 16:50 UTC

Good post on how to think about process redesign in an enterprise with AI Agents. Unfortunately for most workflows, there’s no “easy” button. The best way to get real efficiency gains is you have to actually reengineer the process to take advantage of what agents are actually good at and can do differently and faster than people. One of the challenges of course is that the most important workflows actually space many functions at once, so someone needs to be able to go in and retool how work happens. “Nobody in that chain is empowered to walk into finance, for example, and say that their 14 step process should actually only be 5 steps. So nobody does it. Instead, you 'apply AI' on what you currently have, and you end up with faster sh*t.” This is the road ahead for AI diffusion in enterprises. This also presents the clear opportunity for companies - both at the applied AI layer (regardless of the article’s title) and teams or companies that can go and implement transformation into the enterprises. And all roads lead to FDEs one way or another.